WELCOME TO LINTON ZOO
Hadstock Road, Linton, Cambridgeshire, CB21 4NT. Telephone: 01223 891308
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COVID-19 SECURE REOPENING
BEFORE YOU BOOK
If you would like to visit Linton Zoo you will need to purchase your tickets online for your chosen visit date and time slot.
Tickets cannot be purchased at the zoo gates.
All tickets must be bought online to manage the capacity within the park, stagger arrival times and reduce the need of staff contact. We will monitor our visitor numbers on a regular basis with a view to increasing our capacities when it is safe to do so.
You must not meet socially in groups of more than 6 - children, including babies, count toward the number.
Exceptions apply as detailed on www.gov.uk
Tickets can be purchased up to 1 hour prior to visiting and are available on a first-come first-served basis.
You must choose a date and available time slot at the point of purchase. Tickets are released regularly in batches so please keep checking back if the date you want is not yet available, and book early to avoid disappointment.
Entry to the car park will be allowed during your time slot only.
You will not be limited in the amount of time you can spend with us, other than the closing time at the end of the day.
You will receive a confirmation email containing your ticket(s) and information for your visit.
DO NOT visit if you are, or you have been in contact with someone who is, showing symptoms of COVID-19 or have been informed by the Track and Trace system that you should self isolate. We would urge everyone to refer to Government advice before making a decision to visit the zoo. Help us keep the zoo a virus free destination for all to enjoy.
For those who have difficulty in walking distances we advise you bring your own fold away seat. Picnic tables have been withdrawn as advised.
If you have a gift voucher please email the zoo office at email@example.com to make your booking. Please note that we are currently unable to offer keeper experiences, animal encounters or feeds. Your voucher will be extended by the amount of time we have been unable to offer the experience.
Tickets are not transferrable nor refundable, our standard entry terms and conditions apply.
The staff and animals cannot wait to welcome you to the zoo, but in order to re-open safely we have introduced a number of restrictions and conditions which we kindly ask visitors to please comply with. We would also ask for your patience and understanding as with other businesses reopening, this is very much a learning curve and there may be tweaks and adjustments to the conditions, as we try to figure out the best solutions and methods of working with one another.
BEFORE YOU ARRIVE
Please read the following which contains important information on the special measures we have put in place to ensure an enjoyable, but safe visit for you, our staff and of course our animals. We've done what we can, but it is the responsibility of our visitors to ensure they and all members of their party, follow the guidelines to help us keep the zoo a virus free destination for all to enjoy.
Please have your ticket with you ready to be scanned as you enter the car park.
Whilst you must arrive within the time slot you have booked, you can stay until the zoo closes.
DO NOT visit if you are, or you have been in contact with someone who is, showing symptoms of COVID-19 or have been informed by the Track and Trace system that you should self isolate.
If you are travelling to us by car wherever possible and it is safe to do so, please travel to the zoo in one car.
Please remember to wash or sanitise your hands regularly at the stations provided, we also advise you to bring your own hand sanitiser to carry with you too.
You must keep at least two metres apart from anyone not in your household bubble at all times.
You must follow the arrows which will take you in a one-way route around the park with several mini-loops along the way. As long as you follow the one way signs you can loop round as many times as you wish.
Children must be accompanied and closely supervised at all times, remaining within your groups “two metre bubble”.
The children's play area and bouncy castle will be closed and are strictly out of bounds.
Our one indoor area remains closed to visitors, please do not touch the entrance doors or the windows.
Keeper talks and scheduled animal feeds are suspended to prevent groups gathering in any one area.
We politely ask you not to approach our staff or volunteers or ask them non-essential questions during your visit.
Please be patient with the groups ahead of you and remain at a social distance at all times.
Please do not touch any handrails, windows, fence posts, surfaces or buildings throughout your visit.
Picnicking is restricted to the car park & playing field area only, parking is within the zoo gates so you can return to this area throughout your visit. You may not take any of your own food, including snacks or drink (except water) into the zoo, bins and picnic tables have been removed. To help keep our visitors, staff and animals safe you are required to take home all of your rubbish to recycle yourself.
We are a no smoking site, including e-cigs and ‘vapes’.
Please use the hand sanitiser provided before entering the toilet block and you may only enter the building with members of your own party, toilets will be regularly inspected and cleaned throughout the day with a disinfectant proven to kill COVID, you are responsible for washing your own hands.
If you must sneeze or cough please do so into your elbow or a tissue – do not sneeze or cough into your hand or into the air.
You’re welcome to wear a face covering although, in line with government guidelines, you don’t have to.
Vulnerable people who should remain shielded during this pandemic are advised not to visit the site until further notice.
Non-adherence of terms and conditions of entry will result in being told to leave the park immediately without any refund being given.
Whilst we have taken every precaution to make your visit safe, we politely ask you and anyone in your care, to act responsibly at all times and to adhere to all the guidance set out throughout the grounds to ensure the safety of all our visitors, staff and animals.
Remember we are an outdoor attraction, so please check the forecast and come prepared, bring suitable footwear for country-park like trails.
We would like to take this opportunity to say thank you to everyone for your support during this difficult time. We look forward to seeing you.
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